Shipping & Returns
Hollick Wines will endeavour to ensure that wines are delivered within seven (7) working days of the date of acceptance of the order.
While Hollick Wines will use all reasonable endeavours to deliver by any requested or agreed date, it does not guarantee delivery on that date and is not liable for any Loss resulting from late delivery.
Hollick Wines will not be obliged to continue to deliver goods to you if your delivery address is not in an area within which Hollick Wines delivers goods.
The goods will not be delivered to persons under the age of eighteen (18) years (Hollick Wines may request that the person who receives the goods provide satisfactory evidence of proof of age and will refuse to deliver the goods if the person receiving the goods is unable or unwilling to provide evidence of proof of age).
Anyone at the nominated delivery address who receives the goods shall be presumed by Hollick Wines to be authorised to receive the goods.
Delivery instructions are required for all orders and all efforts will be made to ensure these instructions are followed.
Orders are required to be in lots of twelve (12) bottles unless it is for a Special Offer 6 pack or magnum where a single unit applies.
There is no charge for delivery of orders to addresses in Victoria, New South Wales, ACT, Queensland and South Australia.
A standard $15.00 freight charge applies to all other Sates & Territories for all twelve (12) bottle carton, 6 Pack Special Offer or Magnum orders.
If you receive a case of wine with one or more broken bottles, Hollick Wines will issue you a refund in the amount paid for the broken bottles or send replacement bottles if available.
Hollick Wines may ask you to provide proof of the damage, as a condition of refund or replacement.
If you are not completely satisfied with the wines you purchase, they will be replaced or refunded to their full value.
Hollick Wines may ask you to return the wines (at Hollick Wine’s cost) for evaluation, as a condition of refund or replacement.